Emergency Department

During the opening hours of your local health center, you must seek treatment at the health center's emergency services. During other times, you will receive urgent treatment in the emergency clinics of our hospitals.  

When you are seeking treatment at a hospital emergency clinic, always call the toll-free Medical Helpline number 116117 first. 

If you have an emergency referral, you do not need to phone the Medical Helpline; you can come directly to the emergency clinic.

In life-threatening situations (chest pain, shortness of breath, unconsciousness, stroke symptoms, acute seizure), call the general emergency number 112.

The most common symptoms that you should always have checked in an emergency clinic: 

• Chest pain 
• Symptoms of paralysis such as sudden flaccidity or incapacity of a limb or speech difficulties 
• Profuse bleeding (e.g. vomiting of blood, large bleeding wound) 
• Major injuries and bone fractures 
• Sudden severe headache 
• Respiratory distress 
• Sudden onset of severe or worsening abdominal pain 
• Mental health problems requiring urgent treatment 
• Fever in a newborn 
• Convulsive child. 

At the hospital emergency clinic, we always assess the need and urgency for treatment first. Based on this, you will be referred to a nurse or physician. Patients are treated in the order of urgency, not in the order of arrival. Therefore, a patient who has arrived after you may be admitted for treatment before you.